Terms & Conditions

Pricing

All prices are listed in US dollars.

All prices are subject to change without notice.

Minimum Opening Order

$0.00 with check or credit card

Minimum Re-Order

$0.00

New wholesale accounts will need to submit the following:

Tax ID number

Company Name , Address , Phone number

A copy of a business card, letterhead, or website address

E- Mail Address

Click here to create a new Account

Payment

We accept checks, or Visa, Master Card

Payment is collected 100% on all New Accounts.

Address all ready set – up and approved 50% upon order and the remaining 50%

+ Freight is collected when the order is shipped.

We do not accept COD payments.

Net 30 terms will only be offered upon approval, to customers who have submitted satisfactory credit references. Net 30 terms will not be offered to first-time customers, but may be requested for second and subsequent orders.

Late Payments

Late payments are subject to 18% annual finance charges. Interest will begin accruing one day after the due date on the invoice.
 Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.

International Orders

International orders must be fully pre-paid.

Delivery

Our product is handmade and made to order.  Please allow for 4 to 12 weeks for delivery.
 In the event that an item is premade and in stock, it usually will ship within 2 to 4 weeks. 

Despite our best efforts, orders do not always ship complete. Special requests concerning backorders should be noted in writing when the order is placed. 
A $25 administration fee will apply to all drop-shipped orders.
 Additional fees will be incurred for inside deliveries, gate lift deliveries, and residential deliveries (special delivery fees will be added to the invoice after delivery).

Domestic Freight

Shipping cost will range between 10% – 25%.

 Note: This is an average percentage that will vary with dollar amount and cubic displacement. This is not a quote.

Damages

Any merchandise with visible damage must be noted to the delivery service upon receipt in your warehouse. Damages must be reported within five (5) business days to our office. 
For freight collect shipments, Silk for Less will make every effort to provide information and assist in the completion of your claim.

Returns
 & Cancellations

All returned merchandise must be authorized by a Silk for Less customer service representative. 
Returned or cancelled merchandise is subject to a 20% re-stocking fee. All freight charges are the responsibility of the customer.