Shipping Policy

Shipping Estimate

Your freight will be estimated when your order is ready to ship out and we will call or email you with the cost of the freight before it ships out .
We have to adjust the freight every time you add on or make changes to the order. Each Shipping estimate is uniquely based on the order’s weight , cubic square feet or size of the box or pallet it is placed on or in along with the delivery destination provided. If you don’t have a high dock and need a liftgate that increases the cost of a shipment along with residential deliverys.

Shipping Methods & Options

Less than Truckload (LTL) Shipping/Freight

Our company works with the best trucking companies to get the highest discount. We provide the lowest cost possible on rates at the time of shipment to all are customers .

We provide all different kinds of shipping methods

  • Container Load Shipments
  • International Shipping
  • Less than Truckload (LTL) Shipping/Freight
  • Commercial Shipping
  • Drop Shipping FedEx , UPS ,USPS
  • Residential/Domestic Shipping

Payment

We cannot ship, deliver, or release merchandise for pickup until order is paid in full.

Order Status & Tracking

We will provide you with the freight companies name tracking number and a estimated time of delivery when shippment is shipped out

Refunds & Cancellations

Any customers with cancelled orders will bare the cost of return shipping IF THE ORDER HAS BEEN SHIPPED OUT OR AT THEIR PLACE OF BUSINESS.
Also, any order that has been processed in the warehouse is subject to a 20% re-stocking FEE.

Missing and/or Damaged Items

  • Each shipment is regarded as a piece count.  This means drivers must count and sign the the number or pallets or cartons and consignee customer at the destination.
  • Any physical damages or discrepancies such as crushed, opened, loose, or missing cartons must be noted on the drivers receipt at the time of delivery and a copy emailed or faxed back to Silk for Less Design’s by SFL.
  • Damages must be reported within 10 days along with a picture of the damage of receipt of the product.
  • No credit or returns without Authorization

CONTACT US

Silk for Less / Designs by SFL
1750 S RONALD REAGAN BLVD
ALTAMONTE SPRINGS FL 32701
PHONE: 407-260-5115
FAX: 407-260-1220